
State Farm® Insurance Agent Jack Dean
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lexi Doucet
July 31, 2025
"Just set up our auto insurance today with Rebekah. She was wonderful! She gave us great information and made our policy fit our needs, including some nice discounts. I love the office culture as well as having a local agent. Absolutely recommend!"
"Thank you so much, Lexi! We're happy to hear that Rebekah provided a great experience for you. If you ever need anything, our office is here for you! "
Pathia Taylor
July 31, 2025
"Rebekah made switching insurance companies easy as pie. I had an extremely positive experience with this company."
"Thank you for your review, Pathia! Welcome to the State Farm family! "
Jordan Keye
July 30, 2025
"Moises is amazing!! He helped me a lot!!"
"Thank you so much for your review Jordan! We're so happy to hear that Moises provided a great experience for you!"
James Jones
July 23, 2025
"Enjoyed our Conversation, and This Insurance Agency Really Reduced my Car insurance, lower than What I was previously Paying. Very Pleasant talking to Rebekah there ."
"Thank you, James! We appreciate it and we're glad you had a great experience with Rebekah!"
Jason Preston
July 22, 2025
"Rebekah was very cool and easy to work with..She explained things very well and answered all of my questions."
"Jason, thank you for your review! We're so happy to hear Rebekah provided you with a great experience!"
Scott Davis
July 22, 2025
"Rebekah was great to deal with at State Farm -Jack Dean Insurance! We had had multiple issues with our previous agent so we are very happy with her knowledge, quick response time and expertise, especially with a complicated set of policies like ours. Thank you Rebekah !!"
"Thank you for your 5-star review, Scott! We're so happy to hear that Rebekah provided you with a great customer experience. Welcome to the Jack Dean State Farm family! "
Jeff Jennings
July 15, 2025
"I would have to say Rebekah was one of the most thorough,professional yet friendly people I’ve dealt with in a business relationship. She took me through the sometimes challenging process of changing insurance seamlessly."
"Jeff, thank you so much for your review! We're so glad to hear that you had a great experience with Rebekah. "
LeAnn Loyd
July 9, 2025
"I needed to find car insurance and wanted to speak to a person that was local and accessible. Liz at Jack Dean’s State Farm in Rustburg VA was absolutely amazing! She helped me find what I needed and returned calls when promised. If I could give more than 5 stars I absolutely would! If you want agents that care and are helpful you definitely need to give them a call! Thanks so much Liz! I needed to find better, local coverage for my house insurance and Liz came through for me again! I bundled my house and cars together and Jack Dean State Farm came through for me again!"
"LeAnn, thank you so much for your review! We're happy to hear that Liz provided a great experience for you. If you ever have questions or need assistance, we're here for you! "
Brenda Cyrus
July 2, 2025
"Thanks to State Farm Insurance for there outstanding help on our Auto claim. Unfortunately we were hit in rear of our 2019 Honda . The Company of the driver never contacted us so we turned to our Auto Insurance which is State Farm . They took care of us with the damages, rental & will obtain our deductible back for us. There logo is true. Like a Good Neighbor, State Farm was there. Thank you ever so much."
"Brenda, thank you for your review! We’re thrilled to know you had a positive experience with claims!"
Art
June 29, 2025
"Great customer service Top of the line."
"Thank you for your review, Art! Our office strives to provide the best customer experience possible."
Trevor Duffey
June 23, 2025
"I had the pleasure of working with Moises Hernandez at State Farm, and I couldn't be happier with the service I received! He was incredibly knowledgeable and took the time to explain all my options, ensuring I understood everything clearly. He went above and beyond to find me the best possible rate, and I truly appreciate his patience and dedication. Thanks to Moises, I now have peace of mind knowing I have the right coverage at a great price. I highly recommend him to anyone looking for car/renter’s insurance!"
"Trevor, thank you so much for your 5-star review! We’re happy to hear that Moises provided a great experience for you. If you ever have any questions or need assistance, we’re here for you!"
Susan Coleman
June 19, 2025
"They are cordial, on target with insurance issues / calamities - you name it! Thank you!"
"Susan, thank you so much for your 5-star review! Our office always strives to provide the best customer experience possible. If you ever have questions or need assistance, we're here for you! "
Merri Layton
June 16, 2025
"My experience switching home and auto insurances couldn't have been easier. Liz Church went above and beyond and took the time to answer all of my (many) questions and walk me through the process, which was such a nice change from past experiences elsewhere. She was a genuine pleasure to work with and of all the insurance agents that I've had to work with in the past, she is by far the best all around! I appreciate all that she did to get my husband and I set up quickly and efficiently, helping us save so much every month. I will definitely be reaching out to her for any future needs. Highly recommend!"
"Merri, thank you so much for your 5-star review! We're happy to hear that our office provided a smooth experience for you. If you ever have questions or need assistance, we're here to help! "
Julia Clark
June 11, 2025
"We called to have our cracked windshield replaced, Probably the easiest smoothest insurance transaction I’ve ever had! A simple call and they connected us with safelite, They also contacted us scheduled appointment came and changed the windshield all within 48 hours of the initial phone call! Great service all around!"
"Julia, thank you for the 5-star review! We are so happy to hear that your windshield replacement was a smooth process. We strive to make these events as stress-free as we can for our customers. We appreciate you!"
Devin Hubert
June 2, 2025
"Great communication, great explanation on the rates, and policys! Happy to be part of the state farm family!"
"Devin, thank you for your five-star review! We are happy to hear that you were able to get a policy tailored to your needs. One of our biggest goals is to make sure that our customers understand their policies. Welcome to the neighborhood! "
Beth Metcalf
May 22, 2025
"Liz at State Farm- Jack Dean's office has been absolutely wonderful to work with!! Reach out to her for all of your insurance needs- she's very knowledgeable and helpful!!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kelly Hunter
May 22, 2025
"Liz Church is wonderful to work with! Being new to the area and state, she has helped me with home & auto answering all my questions, going above and beyond! The office staff is so delightful to talk too! Would recommend this agency for any of your insurance needs!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Joyce Thurman
May 8, 2025
"I love my new roof thanks to all who made it possible"
"Joyce, thank you for your 5-star review! We are happy to hear you are satisfied with your claim process- it is our goal to make it as smooth as possible! "
Lindsay Lewis
April 22, 2025
"I worked with Liz Church in switching companies for auto and home insurance! She was an absolute gem to work with and made the switch seamless! She helped me in so many ways especially since insurance can really get me confused! We were not only switching companies but adding our 16 year old son. The way she helped navigate me through the process and getting as many discounts we could was amazing! It was hard thinking about my 16 year old driving and it was the small things Statefarm can do for me that makes this mama feel so much better! I highly recommend Statefarm and Liz is absolutely wonderful!"
"Lindsay, thank you so much for your 5-star review! Insurance can definitely be confusing- that is why we have made it our goal to make sure our customers understand their coverages and that they are properly covered! We'd have to agree with you- Liz truly is a gem!"
Josh Reaves
April 10, 2025
"Best insurance place in the Rustburg/Lynchburg area that I’ve ever had the pleasure of dealing with. Highly recommend!"
"Josh, thank you so much for your 5-star review! We're thrilled to hear that you have had a great experience with our team- we look forward to serving you in the future! "
mindi lawhorn
March 21, 2025
"Liz is amazing! She is friendly, professional and always responds within minutes when I have questions! Keep up the great work Liz and State Farm!!"
"Mindi, thank you for your 5 star review! Liz is an integral part to our team, and she strives to go above and beyond for our community. We are glad to know you enjoyed her as much as we do! "
Melissa Lacks
March 20, 2025
"Jack Dean’s team made me feel at ease throughout the stressful process!"
"Melissa, thank you so much for your 5-star review! We are glad to hear that we were able to assist you through your claim- we understand how frustrating it can be, but will always strive to make our customers feel supported! "
Dawn Hypes
March 20, 2025
"Great experience! Everyone was very helpful and made process smooth, even checked with me a couple of times to see how everything was going."
"Dawn, thank you for your 5-star review! We are glad to hear that your claims process went smoothly- our goal is to make sure you feel supported and satisfied with your vehicle. "
Alice Carrick
March 15, 2025
"Liz is the best!"
"Alice, thank you for your 5-star review! We sure do agree- Liz IS the best!! "
Aimee Hong
February 25, 2025
"The best state farm office/agent i have ever been with! They know me by name and whenever ive spoken to any of them it’s like talking to one of my friends. They truly care for you !"
"Aimee, thank you for your 5 star review! We love getting to know our customers- that is what good neighbors do!"