State Farm® Insurance Agent Jack Dean
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mikayla Bennett
October 4, 2024
"The team here has been so helpful and responsive after an accident I had and gotten things done quickly and kept me informed. Mine is a difficult case with dealing with the other party’s insurance as well, but they are taking the stress out of it for me."
"Thank you Mikayla for your review. Being there when our customers are in time of need is our purpose. We have assigned team members that solely focus on helping you recover from the unexpected. "
Brittany Layne
September 11, 2024
"They are always so friendly and nice to deal with when you need help."
"Brittany, thank you for the kind words! Our office strives for the best customer service in the industry. "
Jeff Moore
September 10, 2024
"The people at Jack Dean's office has help me with any problem or questions I have had with ease, explaining everything and breaking things down for me. They keep me posted on other ways to save money. They are always kinda on the phone. I've had to make a claim on my ride and they handled it and made it so stress free. Helped with the rental and getting my ride in the shop to get fixed. Glad I made the switch couple years ago. Would highly recommend them."
"Thank you Jeff for taking the time to leave us a review. We train weekly to make sure our office systems make your process of recovering from the unexpected run smoothly. "
Shuford's Garage
September 4, 2024
"Great to work with. Prompt response time and always helpful!"
"Thank you for your review. We strive to be prompt with all of our interactions. "
Jenn Ladines
August 29, 2024
"I worked with Liz to get a bundled home and auto policy after being with Progressive for years. She was able to save me over $100 a month and responded very quickly any time I had questions. Also, earlier this month I received a call from them wishing me a happy birthday which I thought was kind. I’m very happy with the service from Jack Dean’s team"
"We really appreciate you Jenn, Liz spends time with every customer to offer the best protection for their assets. Reviewing the coverages to find the best premium to fit their budget as well. "
Jeffrey Bauserman
August 28, 2024
"In a world where “in person” customer service seems to be going by the wayside….the service from Jack Dean’s office and the attention given by the members of that office are second to none. The team at Jack’s office are always friendly and professional. I would highly recommend this office for any insurance needs."
"Thank you Jeffery! Customer service is our #1 priority and we strive to be the best in every connection we have with customers. "
jonathan murugasan
August 28, 2024
"They go above and beyond to work with you& find a solution"
"We always try to find the best solution Jonathan in every situation good and bad. "
Justin Smith
August 27, 2024
"I had an excellent experience with Jack Dean's State Farm agency! The team was incredibly knowledgeable and patient, answering all our questions and securing better coverage for us. They even got us a great home policy after Travelers decided not to renew our policy. If you want an agency that truly cares and delivers top-notch service, I highly recommend Jack Dean's State Farm!"
"Justin, we really strive to make every customer experience remarkable. Welcome to our agency!"
Stedman Tanner
August 27, 2024
"Jasmine at Jack Dean is very helpful, kind, and sweet and she will help you with any questions you might have"
"Thank you for your review! Yes Jasmine is a real gem to have in the office. She cares about every customer interaction and ensures they understand coverages they are paying for. "
Ashley Carroll
August 27, 2024
"Elizabeth (Liz) is fantastic, highly recommend!!"
"Thank you Ashley! Liz digs deep in customer appointments to ensure the assets and dreams are protected properly with the best premium available. "
Jessica Goodman
August 27, 2024
"Love them! So easy to work with and everyone is so friendly and welcoming!"
"Thank you so much for the kind words Jessica. We always want to make people feel welcome and appreciated. "
Tim Reynolds
August 16, 2024
"Liz at Jack Dean was so very helpful setting up some new policys for my elderly mother. She was very patient and worked through multiple options to get the best possible deal for my mom. Call Liz for any insurance needs, she is Awesome."
"Tim, thank you for noting Liz is very professional and patient. She makes sure customers are protected completely with the best premium possible. "
LeAnn Loyd
July 27, 2024
"I needed to find car insurance and wanted to speak to a person that was local and accessible. Liz at Jack Dean’s State Farm in Rustburg VA was absolutely amazing! She helped me find what I needed and returned calls when promised. If I could give more than 5 stars I absolutely would! If you want agents that care and are helpful you definitely need to give them a call! Thanks so much Liz!"
Newell
July 25, 2024
"Very Friendly staff"
tracy coates
May 27, 2024
"Liz Church was so delightful to work with. She made switching insurance company so easy. Plus saved me money with better coverage too. Would highly recommend this office for all of your insurance needs."
Don Almeida
May 24, 2024
"Liz Church from StateFarm helped us get our Auto and home insurance. She was very detailed oriented and answered all my queries and gave me a good quote. She is quick, helpful and reliable. I would highly recommend Liz for your insurance needs as well."
Billy Stanley
May 8, 2024
"Everyone is genuinely friendly and helpful. I went in for a quote on my homeowners insurance, I walked out with basically a free auto policy. Great people, great service. I would definitely recommend"
Brandi Loan (Starenska)
May 4, 2024
"Jack Dean's insurance office is convenient, considerate, kind, and seems like walking into a friend's house. He's personally not looking for recognition of the local things he does to help. I would absolutely recommend!"
Carletta Charlton
May 2, 2024
"I was searching around for quotes State Farm was the cheapest. After speaking with Liz I was astonished by not only how affordable the car insurance was but I also got renters at a GREAT price! Liz was very down to earth, explained everything very well and got me a great policy and a great price. I definitely recommend Jack Dean's State Farm Agency."
Becky Lewis
February 29, 2024
"Liz was wonderful to deal with made the tradition of switching insurance a breeze. I highly recommend them we were very satisfied."
"Thank you so much for your review! Liz is a true Gem… caring about our community their assets. "
matthew hubbard
February 28, 2024
"Great customer service and very caring And understanding associates. 👍"
"Thank you Matthew for your kind words! We want everyone to understand how there assets are protected. "
Marcus Jones
February 1, 2024
"I Highly recommend Jack Dean and his team for all of your insurance needs. Working with Jasmine is always thorough and personable. Visiting their office is like visiting a friend! 🫡"
Sara Smith
January 31, 2024
"Mandi is always great! Willing to find the best scenario for your home, vehicle and family."
Sarah Stevens
January 31, 2024
"Super friendly and professional. Very quick to respond to concerns and needs"
Wanda Coleman
January 30, 2024
"Jasmine has always been polite n professional every time I have needed her help.She has helped me get the insurance I needed n offered to help me with my plans to quote house insurance.Enjoy talking to a person in person.Thanks again Jasmine"