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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rachel Williams

March 28, 2023

4  out of  5 rating by Rachel Williams
"Thanks to all the great service and explanation of what the coverage of policy.the information was very helpful and customer service was great.keep up the great work. ***********Up date on getting other insurance from state farm in Rustburg,va the policy I got was a great experience with the agent,Sherna was very kind and help guide me as we went,answered my questions Thanks for the time at state farm ,thanks state farm team . Date 3/28/2023. The dog is doing well,give your dog a hug,thanks."

DeMeka Irvin

March 16, 2023

5  out of  5 rating by DeMeka Irvin
"State Farm is so awesome and wonderful. They are there when you need them no matter the day it time! 😊"

Melony Kirby

March 3, 2023

5  out of  5 rating by Melony Kirby
"I absolutely love this insurance firm. All of the ladies are a complete pleasure to work with. I love the rates. I highly recommend Jack Dean State Farm of Rustburg Virginia."

Vernice Gentry

February 27, 2023

5  out of  5 rating by Vernice Gentry
"Always very courteous very professional and so friendly couldn't even think about going somewhere else"

Sharon Brannan

February 24, 2023

5  out of  5 rating by Sharon Brannan
"I’ve recently had and still having some serious issues with my bank account and the wonderful ladies at State Farm has understood wonderfully! The ladies send me text messages as a reminder. The team at State Farm are awesome and are willing to help in anyway possible!! 😊 Always Thank you all"

Vanessa Cox

February 22, 2023

5  out of  5 rating by Vanessa Cox
"Everyone was amazing !! Excellent customer service from claims assistant and online satisfaction and my local agent staff was amazing from begining of my claim to the end. Five Stars!!"

Gary Singleton

February 22, 2023

5  out of  5 rating by Gary Singleton
"Outstanding service during my claim"

Sharon Jackson

February 22, 2023

5  out of  5 rating by Sharon Jackson
"Wow! We just traded in our car and switching the insurance was painless and easy. And to boot, saved a little money! Great customer service. I highly recommend."

Case Face

February 19, 2023

5  out of  5 rating by Case Face
"I am insured by State Farm and this is the closest location to my home. Very nice ladies that work in the office here. Were very willing to explain things to me and answer all of my questions. I was able to get life insurance as well and feel good and informed about the decision . Also feel great and very satisfied about the price of the insurance added on to my regular car insurance. I am glad I chose to get insurance with them and I like how they offer their insurance plans. I was able to get a multi driver discount and my fiance' is covered under my insurance as well which is really nice that she is able to safely drive my vehicle. I also like how their insurance plans work, it's easy to understand and there's no crazy waiting periods or hoops to jump through for your loved ones when it comes time for them to need to collect the life insurance. I would definitely recommend them to other people shopping for insurance and different kinds of insurance. Their rates are fair and definitely worth the money. I will be staying with this company and even if I do choose to move one day this policy is easy transferred to another state and will simply go with me."


February 17, 2023

5  out of  5 rating by Ajax_Stormwing
"Everything goes smoothly here, so far as I can tell. Of course, I try to be a low maintenance customer, but something slipped through initial setup, and they got it handled within 10 minutes of me discovering the problem and letting them know."

Krystal Guthrie

February 17, 2023

5  out of  5 rating by Krystal Guthrie
"The Jack Dean Rustburg team is wonderful to work with. Very pleasant and attentive to all your needs. Would totally recommend."

Jeffrey Bauserman

February 2, 2023

5  out of  5 rating by Jeffrey Bauserman
"In a world where “in person” customer service seems to be going by the wayside….the service from Jack Dean’s office and the attention given by the members of that office are second to none. The team at Jack’s office are always friendly and professional. I would highly recommend this office for any insurance needs."

mat Kirby

January 25, 2023

5  out of  5 rating by mat Kirby
"great quality insurance"

Brandy L Meador

January 18, 2023

5  out of  5 rating by Brandy L Meador
"I have had nothing but excellent customer service with this office. Jack and his team really work with you on communication and inquiries. I am so glad I switch from our previous insurance company. Anytime I have questions they are only a call, text, or email away and very professional"

James Jennings

December 7, 2022

5  out of  5 rating by James Jennings
"Very nice and friendly people to work with! They handle all of my insurance needs promptly and profesionally."

Stephen Maher Jr

December 6, 2022

5  out of  5 rating by Stephen Maher Jr
"Staff is very courteous, respectful, and many more excellent accolades that could be said, but, they have helped me and have given me the best deal around on insurance for my vehicles and house. Thank you Jack Dean State Farm."

Antonio Corneal

December 6, 2022

5  out of  5 rating by Antonio Corneal
"Great customer service, and very cooperative to ensure that everything was done the way I wanted it to be. The representative I worked with was Shana, and she was always very pleasant, patient, and able to provide me with all the assistance I needed when transitioning from my old insurance, over to Statefarm. Definitely a happy customer!"

Tim Irby

December 6, 2022

5  out of  5 rating by Tim Irby
"Great Customer service ....."

Sonya Jensen

December 6, 2022

5  out of  5 rating by Sonya Jensen
"I had wonderful customer service when dealing with State Farm. Shana Lewis was so professional and answered all of my questions. She made the experience a great one."

Lisa Thomas

December 6, 2022

5  out of  5 rating by Lisa Thomas
"Shana was very efficient, helpful, and nice! Switching to State Farm Ins. saved me over 50% and gave me much more coverage too!!! Thanks so much! MERRY CHRISTMAS 🎅"

Kevin Wright

December 6, 2022

5  out of  5 rating by Kevin Wright
"Shana has made the process of changing insurance companies very easy and I already feel like I am part of the family. I recommend this office for their great service."

Kina Daniel

December 3, 2022

5  out of  5 rating by Kina Daniel
"I love we being a part of the State Farm family. From the beginning they have been excellent...very helpful, understanding of my needs, and concerned about my present and my future. I'm thankful!!"

Mark Francis

November 22, 2022

5  out of  5 rating by Mark Francis
"First Rate Service with Prompt Attention as well as Very Curtious"

Tiffany White

November 18, 2022

5  out of  5 rating by Tiffany White
"By far the easiest insurance company to work with! Any questions I have they have an answer right away. They have saved me so much money! Great group of people!!"

Sharlene Souders

November 18, 2022

5  out of  5 rating by Sharlene Souders
"Friendly, helpful staff with not only great rates but discounts if you bundle!! They also offer referral incentives. What a great place to go when looking for the BEST all around deals!!"