
State Farm® Insurance Agent Jack Dean
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brenda Cyrus
June 30, 2025
"Thanks to State Farm Insurance for there outstanding help on our Auto claim. Unfortunately we were hit in rear of our 2019 Honda . The Company of the driver never contacted us so we turned to our Auto Insurance which is State Farm . They took care of us with the damages, rental & will obtain our deductible back for us. There logo is true. Like a Good Neighbor, State Farm was there. Thank you ever so much."
"Brenda, thank you for your review! We’re thrilled to know you had a positive experience with claims; your satisfaction is our top priority!"
Art
June 29, 2025
"Great customer service Top of the line."
"Thank you for your review, Art! Our office strives to provide the best customer experience possible."
Trevor Duffey
June 23, 2025
"I had the pleasure of working with Moises Hernandez at State Farm, and I couldn't be happier with the service I received! He was incredibly knowledgeable and took the time to explain all my options, ensuring I understood everything clearly. He went above and beyond to find me the best possible rate, and I truly appreciate his patience and dedication. Thanks to Moises, I now have peace of mind knowing I have the right coverage at a great price. I highly recommend him to anyone looking for car/renter’s insurance!"
"Trevor, thank you so much for your 5-star review! We’re happy to hear that Moises provided a great experience for you. If you ever have any questions or need assistance, we’re here for you!"
Susan Coleman
June 19, 2025
"They are cordial, on target with insurance issues / calamities - you name it! Thank you!"
"Susan, thank you so much for your 5-star review! Our office always strives to provide the best customer experience possible. If you ever have questions or need assistance, we're here for you! "
Merri Layton
June 16, 2025
"My experience switching home and auto insurances couldn't have been easier. Liz Church went above and beyond and took the time to answer all of my (many) questions and walk me through the process, which was such a nice change from past experiences elsewhere. She was a genuine pleasure to work with and of all the insurance agents that I've had to work with in the past, she is by far the best all around! I appreciate all that she did to get my husband and I set up quickly and efficiently, helping us save so much every month. I will definitely be reaching out to her for any future needs. Highly recommend!"
"Merri, thank you so much for your 5-star review! We're happy to hear that our office provided a smooth experience for you. If you ever have questions or need assistance, we're here to help! "
Julia Clark
June 11, 2025
"We called to have our cracked windshield replaced, Probably the easiest smoothest insurance transaction I’ve ever had! A simple call and they connected us with safelite, They also contacted us scheduled appointment came and changed the windshield all within 48 hours of the initial phone call! Great service all around!"
"Julia, thank you for the 5-star review! We are so happy to hear that your windshield replacement was a smooth process. We strive to make these events as stress-free as we can for our customers. We appreciate you!"
Devin Hubert
June 2, 2025
"Great communication, great explanation on the rates, and policys! Happy to be part of the state farm family!"
"Devin, thank you for your five-star review! We are happy to hear that you were able to get a policy tailored to your needs. One of our biggest goals is to make sure that our customers understand their policies. Welcome to the neighborhood! "
Beth Metcalf
May 22, 2025
"Liz at State Farm- Jack Dean's office has been absolutely wonderful to work with!! Reach out to her for all of your insurance needs- she's very knowledgeable and helpful!!!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kelly Hunter
May 22, 2025
"Liz Church is wonderful to work with! Being new to the area and state, she has helped me with home & auto answering all my questions, going above and beyond! The office staff is so delightful to talk too! Would recommend this agency for any of your insurance needs!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Joyce Thurman
May 8, 2025
"I love my new roof thanks to all who made it possible"
"Joyce, thank you for your 5-star review! We are happy to hear you are satisfied with your claim process- it is our goal to make it as smooth as possible! "
Lindsay Lewis
April 22, 2025
"I worked with Liz Church in switching companies for auto and home insurance! She was an absolute gem to work with and made the switch seamless! She helped me in so many ways especially since insurance can really get me confused! We were not only switching companies but adding our 16 year old son. The way she helped navigate me through the process and getting as many discounts we could was amazing! It was hard thinking about my 16 year old driving and it was the small things Statefarm can do for me that makes this mama feel so much better! I highly recommend Statefarm and Liz is absolutely wonderful!"
"Lindsay, thank you so much for your 5-star review! Insurance can definitely be confusing- that is why we have made it our goal to make sure our customers understand their coverages and that they are properly covered! We'd have to agree with you- Liz truly is a gem!"
Josh Reaves
April 10, 2025
"Best insurance place in the Rustburg/Lynchburg area that I’ve ever had the pleasure of dealing with. Highly recommend!"
"Josh, thank you so much for your 5-star review! We're thrilled to hear that you have had a great experience with our team- we look forward to serving you in the future! "
mindi lawhorn
March 21, 2025
"Liz is amazing! She is friendly, professional and always responds within minutes when I have questions! Keep up the great work Liz and State Farm!!"
"Mindi, thank you for your 5 star review! Liz is an integral part to our team, and she strives to go above and beyond for our community. We are glad to know you enjoyed her as much as we do! "
Melissa Lacks
March 20, 2025
"Jack Dean’s team made me feel at ease throughout the stressful process!"
"Melissa, thank you so much for your 5-star review! We are glad to hear that we were able to assist you through your claim- we understand how frustrating it can be, but will always strive to make our customers feel supported! "
Dawn Hypes
March 20, 2025
"Great experience! Everyone was very helpful and made process smooth, even checked with me a couple of times to see how everything was going."
"Dawn, thank you for your 5-star review! We are glad to hear that your claims process went smoothly- our goal is to make sure you feel supported and satisfied with your vehicle. "
Alice Carrick
March 15, 2025
"Liz is the best!"
"Alice, thank you for your 5-star review! We sure do agree- Liz IS the best!! "
Aimee Hong
February 25, 2025
"The best state farm office/agent i have ever been with! They know me by name and whenever ive spoken to any of them it’s like talking to one of my friends. They truly care for you !"
"Aimee, thank you for your 5 star review! We love getting to know our customers- that is what good neighbors do!"
Heather Bussey
February 19, 2025
"My windshield got cracked. I called statefarm after hours and they filed a claim immediately. It was processed and I had an appointment scheduled all in the same day! Top Notch service!!"
"Heather, thank you so much for your 5-start review! We are happy to hear that you had an easy claims experience with us. Our goal is to provide quick and smooth service!"
brian webber
February 14, 2025
"Great customer service, fast easy and great help."
"Brian, thank you for your five-star review! We are happy to be your good neighbor!"
Logan S
February 13, 2025
"Very helpful and so easy to talk to! Liz Church was the agent I spoke with and she made the whole process seamless for me. Very informative and she explained everything in a way that I could understand. Thanks guys!"
"Logan, thank you for your 5-star review! We are so glad to hear about your experience with Liz. It is important to us that our customers understand their policies and coverages. Welcome to the neighborhood! "
Cristin Campbell
February 6, 2025
"Always so helpful, know me by name whenever I call and super helpful and friendly. Cant say enough good things about this branch."
"Cristin, thank you so much for your 5-star review! Our service team strives to create a welcoming environment for our customers- we are so happy to hear your experience with us was exactly that! "
Dani Wagner
January 31, 2025
"Liz was thoughtful, knowledgeable, helpful, and personable! She made one of those “things adults just have to do” so easy and zero stress. When you’re 7 1/2 months pregnant working to find a new (better) insurance policy, zero stress is beyond appreciated. Thanks Liz!"
"Dani, thank you for your 5-star review! We are happy to hear that Liz was able to make your experience stress-free: she goes above and beyond for our customers. Welcome to the neighborhood! "
Catherine Gilliam
January 27, 2025
"I cannot say enough good about Jack Dean and his exceptional staff. They always go above and beyond to assist their customers with the best of attitudes no matter the situation. They also handle everything quickly, efficiently and thoroughly. In these times of technology and automation, it is so refreshing to speak with real people that truly want to help. Thank you Jack Dean and your super star crew for easing the worry and stress of your customers in their times of need. Keep up the extraordinary work!"
"Catherine, thank you for your 5-star review! Our team member's main priority is going above and beyond for our customers. We are thrilled to be your good neighbor! "
Jay F
January 24, 2025
"Rebecca was awesome to work with!!! She me a new quote and I made the switch to State Farm. Looking forward to working with everyone on the State farm team !!!"
"Jay, thank you for your 5-star review. Rebekah and the rest of our team looks forward to being your good neighbor! "
Sean Fahed
January 17, 2025
"The best interaction I’ve had dealing with insurance. Liz was absolutely amazing. Very personable and professional. She was very quick to respond to emails and ended up saving me a decent amount of money without losing coverage. Even if they didn’t come it at the lowest price I’d probably still use them just because Liz was that pleasant to work with. Highly recommend."
"Sean, we are honored by your 5-star review! We're thrilled to hear about your positive experience with Liz. She truly goes above and beyond to provide excellent service to our customers. Your recommendation means the world to us, and we're grateful for the opportunity to serve you! "