State Farm® Insurance Agent Jack Dean
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sherry Lackey
November 6, 2025
"Rebekah was absolutely amazing to work with and made the entire transition seamless! From the very beginning, she was patient, kind, and incredibly helpful. Jack Dean (the owner) personally spoke with me on the phone, and he could not have been nicer. He clearly believes in and supports his staff; and it shows. The savings I received by switching to Jack Dean State Farm were astronomical compared to my previous insurance company. For what I was paying for auto insurance alone, they were able to increase my auto coverage, add renters insurance, AND increase my renters insurance coverage; all for less than what I was paying before. I had been loyal to my previous agent since I was 16 and I’m now 45. This was not a quick or easy decision, but Rebekah and the team were incredibly patient throughout the entire process. (They worked with me for months) They are very consistent, however, never pushed. I am extremely impressed, and I strongly believe you will be too. Don’t hesitate; give Rebekah a call!!!"
Melissa Johnson
October 30, 2025
"I had a wonderful experience with State Farm the past few weeks. Rebekah is absolutely amazing. I was looking for the best quote on car and homeowners insurance. Rebekah made it so easy for me, seeings how I was kind of clueless when it came to homeowners insurance. Rebekah went above and beyond to make sure I fully understood every step and the process. I highly recommend this to anyone who is quote comparing, or just needing assistance with navigating throughout insurance, deductibles, and explaining every step of your coverage. Thank you Rebekah for this wonderful support and experience. I look forward to doing business with YOU and your team at State Farm."
"Melissa, thank you for your 5-star review! We are glad you had a great experience with Rebekah. One of our main goals is to ensure that you understand your policies. We look forward to continuing to provide you with great service!"
Roberta Gillespie
October 27, 2025
"Always the best!"
"Roberta, thank you for your 5-star review! We love being your good neighbor! "
Jean Wibbens
October 16, 2025
"My husband's car was damaged in a parking lot, and the driver left no note. I contacted our new agent and we were covered under our own policy. There were a couple of snags getting everything squared away in the main office, but I talked to Christina at my agent's office and she straightened everything out. She even followed through without me having to ask and everything got taken care of. Thanks for taking good care of us Christina!"
"Jean, thank you for your 5-star review! We are happy that Christina was able to assist you with your claim. Our goal is to serve you and ensure that your property is protected! "
Benita Elliott
October 13, 2025
"Moises (Mo) has been very helpful and diligent throughout this whole process of acquiring homeowners insurance. The whole staff at Jack Dean’s office are very polite and courteous and I recommend anyone who maybe in the market for looking for insurance or to get a better rate or like me who was already with State Farm but had homeowners insurance someplace else for years, ask and see and compare with what you are paying and get better rates, better coverage and lower your whole overall cost."
"Thank you for your 5 star review, Benita! We are glad to hear that you had a great experience with Mo. Our goal is to ensure that you have the best interaction with our office while protecting what matters most! "
Mikayla Bennett
October 8, 2025
"This team (particularly Jasmine and Christina!) has been so helpful and responsive after a bad accident in which I totaled my car. They have gotten things done quickly and kept me informed."
"Thank you Mikayla for your review. Being there when our customers are in time of need is our purpose. We have assigned team members that solely focus on helping you recover from the unexpected. "
Jane Simmons
September 30, 2025
"I appreciated the customer service and look forward to having great coverage with a great company"
"Jane, thank you for your 5-star review! We look forward to being your good neighbor. "
Brandi Tweedy
September 29, 2025
"Very friendly, got back with me quickly. Very convenient with the option of texting ! Very affordable"
"Brandi, thank you for your review! We are glad you were satisfied with our customer service. "
Jennifer Wallace
September 17, 2025
"Rebekah is absolutely wonderful and so very helpful and knowledgeable! I switched auto and got much better rates and started a homeowners policy. I had to get a few minor things taken care of for underwriting and she kept me updated along the way, every step. Great communication."
"Jennifer, thank you for your 5-star review! We are glad to hear that you experienced great communication with our office, that is one of our biggest goals we strive towards. We appreciate your business. "
Jeffrey Lambert
September 12, 2025
"I was very please with the courteous, knowledgeable, and prompt customer service received from Account Representative Rebekah! I highly recommend Jack Dean - State Farm Insurance Agency!"
"Jeffrey, thank you for your 5-star review! We are glad to hear you had a great experience with Rebekah. We appreciate your business! "
Siri Craig
September 10, 2025
"I recently worked with Moises Hernandez at State farm Insurance to find a new auto insurance policy, and I couldn't be happier. He was incredibly knowledgeable and took the time to explain the differences between coverage options in a way that made sense. Moises Hernandez was very responsive—he answered my questions , text messages made it easier to communicate and even followed up after I got the policy to make sure everything was clear. He helped me save over $3000 for 6 months compared to my previous plan! I highly recommend Moises to anyone looking for a friendly, honest, and efficient insurance agent. Great experience overall!"
"Siri, thank you for your 5-star review! We are glad to hear that you had a great experience with Mo. Our goal is to provide top notch customer service and ensure that our customers understand their policies! We appreciate you. "
Clayton Carver
September 9, 2025
"Been with them since I was 16 years old. A great office with great coverage."
"Clayton, thank you for your 5-star review! We are glad to have a loyal neighbor like you for so long. "
Donna Hodges
September 8, 2025
"Mandi was absolutely amazing in helping me navigate needed changes. I so appreciate your help AND your great attitude during all this!! It is hard to find this kind of customer service nowadays and Mandi is the epitome of great customer service! I highly recommend Jack's team for your insurance needs!"
"Donna, thank you so much for your 5-star review! One of our main priorities is to ensure the best experience for our customers when interacting with our office. Mandi is a valuable asset to our team and we are grateful for her! "
Alec Turner
September 8, 2025
"Had my windshield replaced. Everything went seamlessly"
"Alec, thank you so much for your 5-star review! We are glad to hear that your experience went smoothly. "
Ben Anty
August 18, 2025
"Staff was very knowledgeable and pleasant to talk to, while the rates were pretty good"
"Hi Ben! Thank you so much for your review! Let us know if you ever have any questions or concerns - we're here for you! "
Melissa Triplett
August 15, 2025
"I had the best experience switching my home and auto insurance today! I have been with my current provider for over 28 years and was afraid to switch; however, Rebekah from Jack Dean’s office texted me and called at my convenience (since I was at work) and made the whole thing simple! I should have done this years ago it took less than 45 min and I have saved over 300.00 a month! Thank you GOD, Thank you State Farm, Thank you REBEKAH, and Thank you JACK DEAN!"
"Melissa, thank you so much for your review! We're so glad the process was simple for you and saved you some money! Welcome to the family."
Julie Bryant
August 15, 2025
"Just recently switched our car and homeowners. Worked with Liz Church and she was very helpful and answered all my questions thoroughly. When I was ready to switch everything, Bekah Funderburk helped me with all of that over the phone and she was great as well. Very easy process, thank you so much!"
"Julie, thank you so much for your review! We're glad that Liz and Rebekah were able to help you out! Welcome to the Jack Dean State Farm family."
Lyndell Jordan
August 14, 2025
"I had the best experience ever either agent at State Farm insurance today answered every question I asked and the was wonderful thank god for this agency abs will direct everyone I know to check it out 🤗"
"Lyndell, thank you so much for your 5-star review! We're glad we were able to answer all of your questions - welcome to the Jack Dean State Farm family! "
Aaliyah Ivey
August 14, 2025
"I was provided excellent customer service by my agent Rebekah. She was very knowledgeable about the policies I was interested in. She walked me through the whole process. She was able to help me save $170 from my previous insurance policy! I’m excited to shop with them and I look forward to having my car and home insured by State Farm. I will recommend them to any and everyone looking to switch."
"Aaliyah, thank you so much for your review! We're glad we were able to save you money on your insurance - welcome to the family! "
Harry Kowalskii
August 12, 2025
"Rebekah Funderburk was very helpful in setting up my new Auto Insurance Policy. I would recommend talking to her at State Farm."
"Thank you for your review Harry! Welcome to the Jack Dean State Farm family!"
Lexi Doucet
July 31, 2025
"Just set up our auto insurance today with Rebekah. She was wonderful! She gave us great information and made our policy fit our needs, including some nice discounts. I love the office culture as well as having a local agent. Absolutely recommend!"
"Thank you so much, Lexi! We're happy to hear that Rebekah provided a great experience for you. If you ever need anything, our office is here for you! "
Pathia Taylor
July 31, 2025
"Rebekah made switching insurance companies easy as pie. I had an extremely positive experience with this company."
"Thank you for your review, Pathia! Welcome to the State Farm family! "
Jordan Keye
July 30, 2025
"Moises is amazing!! He helped me a lot!!"
"Thank you so much for your review Jordan! We're so happy to hear that Moises provided a great experience for you!"
James Jones
July 23, 2025
"Enjoyed our Conversation, and This Insurance Agency Really Reduced my Car insurance, lower than What I was previously Paying. Very Pleasant talking to Rebekah there ."
"Thank you, James! We appreciate it and we're glad you had a great experience with Rebekah!"
Jason Preston
July 22, 2025
"Rebekah was very cool and easy to work with..She explained things very well and answered all of my questions."
"Jason, thank you for your review! We're so happy to hear Rebekah provided you with a great experience!"