State Farm® Insurance Agent Jack Dean
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
gina brinkley
June 19, 2026
"I recently filed a glass claim and was impressed, as always with State Farm from start to finish. My local agent, Jack Dean and his team were there through the whole process making sure I was being served by others in the process, and that I was happy with the service I was given from both the glass claims department and Safelite, which replaced my glass. All departments and Safelite were professional and overall, just very nice and pleasant to deal with. I'd rather not have a claim, but if I do, I want Jack Dean and his team to be there for me!"
"Gina, thank you for your 5-star review! It is our goal to make your claims process as easy as possible. We look forward to continuing to be your good neighbor!"
Raven Deaner
June 5, 2026
"Always great service and very helpful!"
"Raven, thank you for your 5-star review! Providing great customer service is our goal! We look forward to continuing to be your good neighbor! "
Brian Marple
June 5, 2026
"State Farm IS a good neighbor!"
"Brian, thank you for your 5-star review! It is our goal to provide excellent customer service. We look forward to continuing to be your good neighbor! "
Rose Reneau
June 5, 2026
"The staff is very knowledgeable and super friendly! If I still lived there I would definitely invest with Jack Dean-State Farm"
"Rose, thank you for your 5-star review! We appreciate you! "
Ben Anty
June 1, 2026
"Staff was very knowledgeable and pleasant to talk to"
"Ben, thank you for your 5-star review! It is our goal to make your process simple. We look forward to being your good neighbor!"
nathan funderburk
June 1, 2026
"Jack, and his staff are great at answering questions, and meeting all your insurance needs!"
"Nathan, thank you for your 5-star review! It is our goal to provide excellent customer service. We look forward to continuing to be your good neighbor!"
Albert Reynolds
May 28, 2026
"Great people and Great prices!!!"
"Albert, thank you for your 5-star review. It is our goal to provide excellent customer service, along with affordable prices. We look forward to being your good neighbor!"
Paula Walden
April 22, 2026
"Everyone was great and helpful. Appreciate it."
"Paula, thank you for your 5-star review. It is our goal to make you experience easy. We look forward to being your good neighbor!"
Clarence Walker
April 20, 2026
"State Farm Rustburg provides excellent service and has a professional staff."
"Clarence, thank you for your 5-star review. It is our goal to provide great customer service. We look forward to being your good neighbor!"
Darlene Palmer
April 16, 2026
"Rebekah was absolutely amazing! All it took was for me to ask for a quote, and she ran with it! She kept in touch with me, answered all of my questions and waited patiently until I was ready to change over from Erie (who went up over $300.00 a month)! If you're interested in checking rates, contact Jack Dean's in Rustburg and ask for Rebekah! I couldn't believe how much I saved a month by switching over."
"Darlene, thank you for your 5-star review! We are glad to hear you had a great experience with Rebekah. We look forward to being your good neighbor!"
Brandy Tyree
April 8, 2026
"Very pleased with the fast response and turn around for my recent claim!"
"Brandy, thank you for your 5-star review! It is our goal to make sure your claims process goes smoothly. We look forward to continuing to be your good neighbor!"
Ashley farmer
March 28, 2026
"I am forever grateful that Jack Dean and his team took the time to explain to me the ends and outs of insurance plans, what my options were and was even able to help me get a life insurance plan that ended up saving me money in the end!! Highly recommend to anyone searching for a family oriented insurance agency"
"Thank you for the kind words Ashley! Our team prides themselves to make sure we explain how the coverage works, not just the premium."
Daniel Funderburk
March 10, 2026
"I worked with Rebekah and she was able to give me a great insurance plan even as a young driver."
"Daniel, thank you for your 5-star review. It is our goal to provide affordable protection for our customers. We look forward to being your good neighbor!"
Crissy Lanier
March 9, 2026
"Stellar customer service. It was like the old school customer service. No matter how many questions I had she answered."
"Christina, thank you for your 5-star review. It is our goal to provide excellent customer service. We look forward to being your good neighbor! "
Alex Owens
March 6, 2026
"Great customer service throughout the whole process during my vehicle accident. Very helpful with working along side repair shop and checking in with me frequently to see how things were progressing."
"Alex, thank you for your 5-star review. It is our goal to make sure your claim goes smoothly. We look forward to continuing to be your good neighbor! "
Carol Walker
March 5, 2026
"Rebecca has been great to work with. I appreciate all of her advice and assistance. Thank you"
"Carol, thank you for your 5-star review. We are glad to hear you had a great experience with Rebekah. We look forward to being your good neighbor!"
Robert C
March 3, 2026
"Great ."
"Robert, thank you for your 5-star review! It is our goal to make your experience as easy as possible. We look forward to continuing to be your good neighbor!"
Guenter Gensbygel
February 26, 2026
"The team was of great help after my accident and they were very patient with me. Great service - thank you!"
"Guenter, thank you for your 5-star review! It is our goal to provide excellent customer service. We look forward to continuing to be your good neighbor!"
India Good
February 20, 2026
"I love working with Christina! She is always helpful and ready to answer questions. Highly recommend!"
"India, thank you for your 5-star review! We are happy to hear that your experience with Christina was great. We look forward to continuing to be your good neighbor!"
Shea Jones
February 17, 2026
"Rebekah was AMAZING!! So thankful to have been connected to someone who truly cares!"
"Shea, thank you for your 5-star review. We are glad to hear that you had a great experience with Rebekah. We look forward to being your good neighbor. "
Matt
February 16, 2026
"Always a pleasure to work with the folks at Jack Dean’s office."
"Matt, thank you for your 5-star review. It is our goal to provide excellent customer service. We look forward to continuing to be your good neighbor! "
Sherry Dooley
January 23, 2026
"This office is always so helpful and compassionate!"
"Sherry, thank you for your 5-star review. It is our goal to provide excellent customer service. We look forward to continuing to be your good neighbor!"
Kristina Smith
December 31, 2025
"I recently worked with Rebekah on renters and auto insurance, and I couldn’t have asked for a better experience. I always received timely responses and it’s clear the office goes above and beyond for customers!"
"Kristina, thank you for your 5-star review! We look forward to being your good neighbor! "
Cj Kress
December 17, 2025
"Rebekah is very great to work with. She will help you get the best insurance plan for a great price. I highly recommend speaking with her"
"CJ, thank you for your 5 star review! We are glad to hear you enjoyed working with Rebekah. We look forward to being your good neighbor! "
Kidist Zewde
December 15, 2025
"I had Rebekah at State Farm and I recently had a horrible experience with GEICO and am in love with State Farm! She was so friendly and understanding and patient even though because I was frustrated with them she spoke to me as though I was not being passive aggressive but she was so wonderful and understanding! She explained everything even when I asked silly questions and help me find the most affordable coverage options!!! 10/10 would recommend everyone to State Farm and more specifically her!"
"Eunice, thank you for your 5 star review! Rebekah strives to go above and beyond for our customers. It is important to us that each insured understands their policies and coverages. We look forward to being your good neighbor!"